Grand Hyatt Hangzhou Exterior photoGrand Hyatt Hangzhou Exterior photoGrand Hyatt Hangzhou Exterior photo

Grand Hyatt Hangzhou, Hangzhou

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up to 10% less
than on Booking.com
Check rooms and rates
From$160 /night
Check-in
02Sept
Check-out
03Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

28 Hu Bin Rd, Hangzhou, 310006
-
Next to West Lake
Great
8.6
8.7
/10
4.7
4.4
/5

Located nearly 25 minutes on foot from the Orioles Singing in the Willows, the 5-star smoke-free Grand Hyatt Hangzhou hotel offers Wi-Fi throughout the property and complimentary private parking. A Chinese restaurant is available in this Hangzhou hotel that boasts a privileged location within a few blocks of the Hubin Yintai.

Location

The centre of Hangzhou can be reached within a 25-minute walk, and natural attractions like the scenic West Lake are only 1.3 km away. The The West Lake district, where the Grand Hyatt Hangzhou sits, grants access to cultural attractions like the vast China National Silk Museum, which is approximately a 10-minute ride away.

The hotel also lies close to a lake, and the Gu Shan is 3.5 km away. The area is notable for educational places like China Academy of Art, situated around 30 minutes on foot from the accommodation.

There is Longxiangqiao underground station in close proximity to the Grand Hyatt.

Rooms

The rooms at this Hangzhou hotel overlook West Lake and include a terrace and a work area along with climate control for more comfort. Also, there is an individual safe, a mini fridge bar, coffee and tea making equipment provided. Rooms at Grand Hyatt Hangzhou hotel allow you to enjoy impressive views of the city.

Eat & Drink

Food options for dinner are available at one of 6 on-site restaurants. The restaurant serves Chinese cuisine. There is also a lounge bar that overlooks the poolside. You may walk 5 minutes to 28 Hubin Road or eat by KaiYue DaTang Ba, located just 50 metres away.

Leisure & Business

For effortless travel throughout Hangzhou, guests can make use of limousines, as well as enjoy fitness classes and an indoor pool provided at extra charge. The Grand Hyatt Hangzhou offers options for sports and relaxation in a solarium, a Jacuzzi, and a sauna, or at a gym area and a fitness studio. A health club and a spa salon is sure to make for an excellent stay. The property includes a conference room equipped with conference equipment and a xerox.

“With its striking façade angled for West Lake views, this hotel impresses as a modern, luxury-focused property. The heated indoor pool and rooftop garden create appealing relaxation spaces, while multiple dining options and a club lounge add considerable value. Though some rooms show signs of wear, the location near the lake and shopping districts remains a distinct advantage.”
Hotel logo
Emily RoseEditor-in-Chief at Luxuryhotels

Select your room type

Grand Hyatt Hangzhou offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • King Room Club Access
    2 persons
    40 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • Grand Premium Suite
    2 persons
    60 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • King Room Garden
    2 persons
    40 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

Grand Hyatt Hangzhou offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine

Sports & Fitness

  • Fitness centre
  • Hiking

Services

  • Valet parking
  • Room service
  • Laundry

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
Show more

Dining Onsite

Grand Hyatt Hangzhou offers a delightful array of dining experiences that celebrate both local and international flavors. Guests can indulge in everything from authentic Chinese cuisine to hearty steaks, all within a warm and inviting atmosphere overlooking the scenic West Lake.
  • 湖滨28 28 HUBIN ROAD

    Chinese
    Ambiance
    A stylish setting perfect for enjoying traditional dishes with a modern twist.
    Key Offerings
    Signature offerings bring seasonal local ingredients to life, providing a genuine taste of China.
    Reservation
    Recommended
    Lunch: 11:30 AM - 2:00 PM; Dinner: 5:30 PM - 9:30 PM (Daily)
  • 君悦牛排馆 GRAND HYATT STEAKHOUSE

    Steakhouse
    Ambiance
    An elegant dining room designed for a sophisticated steak dining experience.
    Key Offerings
    Premium cuts of beef grilled to perfection, accompanied by select wines to elevate the meal.
    Reservation
    Recommended
    Dinner: 5:30 PM - 10:00 PM (Tuesday to Sunday)
  • 咖啡厅 GRAND CAFE

    Local, Asian, International, Grill/BBQ
    Ambiance
    A bright and airy space that invites guests to enjoy delightful meals throughout the day.
    Key Offerings
    A hearty breakfast buffet, casual lunch options, and diverse dinner selections, all designed to appeal to every palate.
    Reservation
    Not needed
    Breakfast, Brunch, Lunch, Dinner: Hours vary by day; check schedules for specifics.
  • 青莳 PATIO

    Italian
    Ambiance
    A cozy venue with garden views, perfect for intimate gatherings or casual dining.
    Key Offerings
    Authentic Italian dishes served in a warm atmosphere, from house-made pasta to delicious pizzas.
    Reservation
    Recommended
    Lunch, Dinner: 11:30 AM - 11:00 PM (Daily)
  • 酥园 PASTRY BOUTIQUE

    Pastry and Desserts
    Ambiance
    A charming space filled with the aroma of freshly baked treats and sweets.
    Key Offerings
    Delectable pastries and desserts available throughout the day, ideal for a sweet pick-me-up or afternoon tea.
    Reservation
    Not needed
    Daily: 6:30 AM - 9:30 PM
  • 大堂酒廊

    High Tea
    Ambiance
    A sophisticated lounge that invites relaxation and indulgence.
    Key Offerings
    An elegant high tea service featuring a selection of fine teas and exquisite light bites.
    Reservation
    Recommended
    High Tea: 8:30 AM - 11:30 PM (Daily)

Location

28 Hu Bin Rd, Hangzhou, 310006
Explore Hangzhou
Explore Hangzhou's Charms
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
West Lake
West Lake
16 minutes walking
A UNESCO World Heritage site, famous for its picturesque scenery and cultural significance, perfect for a leisurely stroll.
Hefang Street
Hefang Street
25 minutes walking
A vibrant pedestrian street, known for its traditional architecture, local shops, and delicious street food.
Baochu Pagoda
Baochu Pagoda
25 minutes walking
An ancient pagoda offering stunning views of West Lake, reflecting the rich history of the region.
Wushan Square
Wushan Square
25 minutes walking
A lively gathering spot surrounded by shops and cafes, ideal for people-watching and soaking in the local atmosphere.
Discover the local attractions near Grand Hyatt Hangzhou
Venture through notable attractions near Grand Hyatt Hangzhou that showcase the rich cultural heritage and natural beauty of the area.
Great for enjoying scenic views and cultural activities: Wushan Square
Ideal for learning about the history of the famous West Lake: West Lake Museum
Well suited to those interested in local history and architecture: King Qian's Memorial
Perfect for capturing stunning sunset views: Leifeng Pagoda; Leifeng Pagoda in the Sunset
Best for shopping and leisure activities: Hubin Yintai
Ideal for experiencing traditional shops and local snacks: Hefang Street
Great for a peaceful visit to a historical site: Tomb of Wu Song
Suited for those interested in art and historical inscriptions: Hangzhou Stele Forest
Perfect for a tranquil nature escape: Orioles Singing in the Willows
Tea Culture Experience
10 minutes walking
A cultural activity in the Longjing tea fields, offering tastings and insights into traditional tea-making processes.
Boating on West Lake
16 minutes walking
Enjoy a scenic boat ride on West Lake, providing a thrilling perspective of the stunning surroundings.
Hangzhou Underwater World
10 minutes driving
A family-friendly aquarium showcasing aquatic life, perfect for a relaxing day with exhibitions and interactive displays.
28 Hubin Road
1 minute walking
An upscale restaurant with a modern vibe, featuring local and international dishes, perfect for fine dining.
JiangHu Qian Sushi HangZhou XiHu
3 minutes walking
A casual sushi spot offering fresh seafood and traditional Japanese flair, ideal for a quick yet delicious meal.
Zhi Wei Guan
6 minutes walking
Known for Hangzhou cuisine, this restaurant provides a cozy atmosphere with regional specialties and vegetarian options.
Discover dining options near Grand Hyatt Hangzhou
Uncover dining options near Grand Hyatt Hangzhou that cater to various tastes and preferences.
Ideal for enjoying authentic Italian cuisine: Ristorante Mulinaccio
Great for experiencing local Chinese dishes: KaiYue DaTang Ba
Well suited for casual barbecue meals: Fei Le RiShi ShaoKao
Perfect for those craving Thai flavors: JiaoYe Thai Restaurant
Best for a relaxing tea break: Chamate
Ideal for quick and refreshing drinks: CoCo
Great for savoring classic Shanghai dishes: Shanghai Min
Suited for tasting authentic Hangzhou specialties: Zhi Wei Guan
Wulin Square
Wulin Square
25 minutes walking
An iconic public square, often featuring live performances, cultural events, and a friendly atmosphere for evening strolls.
Theatre at Hangzhou Grand Theatre
15 minutes driving
A stunning venue showcasing operas, concerts, and theatrical productions, perfect for a cultural night out.
Getting around
  • City Centre
    Hangzhou 28 min  ·  1.4 mi
  • Airports
    Hangzhou Xiaoshan International (HGH) 44 min  ·  17.9 mi
  • Train
    Hangzhou chengzhan railway station 30 min  ·  1.6 mi
  • Underground
    Longxiangqiao 4 min  ·  1000 ft
    Fengqi Road 12 min  ·  3300 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of CNY 198.0 per person.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
8
Number of rooms:
375
Former name
hyatt regency hangzhou

Reviews and Ratings

Feedback about Grand Hyatt Hangzhou from previous guests about their experience.
Review score
Based on 328 verified reviews
9.0 /10
Perfect
89 %
Recommend
Breakfast
7.7/10
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.8/10
Free WiFi
9.3/10
Location
9.7/10
Paid Wi-Fi
6.9/10
Staff
8.8/10
Value for money
8.0/10
Pros
Lake location
24-hour gym
Club lounge food
Comfortable room
Helpful staff
Cons
Poor English
Blocked view
Air conditioning
Guest reviews
based on 1085 reviews
4.5/5
based on 311 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Grand Hyatt Hangzhou
What is the check-in and check-out time at Grand Hyatt Hangzhou?
Check-in is at 15:00 and check-out is by 12:00.
How far is Grand Hyatt Hangzhou from Hangzhou Xiaoshan International Airport?
The hotel is located 30 km from Hangzhou Xiaoshan International Airport, approximately a 50-minute drive.
What are the parking arrangements at Grand Hyatt Hangzhou?
Private parking is available on-site for free.
Is there an indoor pool at Grand Hyatt Hangzhou?
The hotel features a year-round indoor heated pool with a skylight ceiling and a pool bar.
What fitness facilities are available at Grand Hyatt Hangzhou?
The 24-hour fitness centre is equipped with cardio and strength training machines, as well as Power Plate platforms and TRX trainers.
What dining options are available at Grand Hyatt Hangzhou?
The hotel boasts 7 on-site restaurants and bars offering local and international cuisine.
Is Wi-Fi available at Grand Hyatt Hangzhou?
Wi-Fi is available for free in the rooms and public areas of the hotel.
What wellness services does Grand Hyatt Hangzhou offer?
The hotel offers a range of wellness services, including a full-service spa, massage treatments, and a sauna.
What attractions are near Grand Hyatt Hangzhou?
Nearby attractions include West Lake (0.5 km), Wushan Square (1 km), and Hangzhou Underwater World (2 km).

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